Privacy Policy

Information You Provide

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Telephone number
• Business, organization, professional, or artist information
• Website and social-media links
• Assessment and discovery-workbook responses
• Résumés, biographies, professional materials, and other uploaded files
• Service inquiries, consultation requests, and communications
• Payment and transaction-related information
• Marketing preferences
• Any other information you choose to provide

Information Collected Automatically

When you visit our websites, certain information may be collected automatically, including:

• IP address
• Browser and device information
• Operating system
• Referring website
• Pages viewed
• Links selected
• Dates and times of visits
• General location derived from an IP address
• Cookie and similar-technology information

Information From Advertising and Third-Party Platforms

We may receive information when you interact with our advertisements, lead forms, social-media pages, or third-party platforms. These platforms may include Meta services such as Facebook and Instagram, Vendasta, website hosting providers, analytics providers, email-service providers, and other business technology vendors.

Information collected directly by a third-party platform is also governed by that platform’s privacy policy.

We may use information to:

• Provide assessments, discovery workbooks, Opportunity Reports, and requested services
• Personalize recommendations and reports
• Respond to questions, inquiries, and service requests
• Communicate about products, services, appointments, and opportunities
• Process transactions and maintain business records
• Operate, maintain, secure, and improve our websites and services
• Understand website and advertising performance
• Measure engagement with marketing campaigns
• Prevent fraud, misuse, and security incidents
• Fulfill contractual and legal obligations
• Protect the rights, property, and safety of Relevance Group, LLC and others

We may use artificial intelligence and automated tools to help organize submitted information, identify potential opportunities, generate draft recommendations, summarize materials, improve services, and support the preparation of Opportunity Reports.

Automated outputs may be reviewed or refined before delivery. These tools do not replace the user’s judgment or guarantee business, career, ministry, nonprofit, or artistic results.

We do not intentionally use customer-submitted confidential information to train publicly available artificial-intelligence models unless clearly disclosed and authorized.

We and our service providers may use cookies, pixels, tags, and similar technologies to:

• Operate essential website functions
• Remember preferences
• Understand website usage
• Measure advertising effectiveness
• Improve website performance
• Support marketing and audience measurement

Browser settings may allow users to block or delete cookies. Disabling cookies may affect the operation of certain website features.

We may share information with service providers that perform services on our behalf, including:

• Website hosting and infrastructure providers
• Customer-relationship and marketing platforms
• Vendasta and related service providers
• Advertising and social-media platforms
• Analytics providers
• Email and communications providers
• Payment processors
• File-storage and document-processing providers
• Professional advisers and contractors supporting our services

These providers may process information only as necessary to perform their services or as otherwise permitted by their own terms and privacy policies.

We may also disclose information:

• When required by law, court order, or valid legal process
• To investigate fraud, misuse, or security concerns
• To protect legal rights, property, or safety
• During a merger, sale, restructuring, financing, or transfer of business assets
• With the user’s direction or consent

Relevance Group, LLC does not sell personal information in exchange for money.

Users may contact us to request information about available privacy choices.

We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, fulfill contractual obligations, resolve disputes, enforce agreements, meet legal requirements, and protect the security of our systems.

Retention periods may vary based on the type of information and the reason it was collected.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, transmission method, or storage system can be guaranteed to be completely secure.

Users should avoid submitting highly sensitive personal information unless it is specifically requested and necessary for the service.

Depending on where you live, you may have the right to request:

• Access to personal information we maintain about you
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of certain information
• Information about how personal information is used or shared
• Withdrawal of consent where processing is based on consent
• Opt-out from certain marketing communications
• Opt-out from certain targeted advertising or data-sharing activities

We may need to verify a requester’s identity before completing a request. Some requests may be limited by applicable law or legitimate record-retention requirements.

Marketing emails should include an unsubscribe mechanism. Transactional or service-related communications may still be sent when necessary.

Our websites and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Our websites may contain links to websites, platforms, and services operated by third parties. Relevance Group, LLC is not responsible for the privacy practices, security, or content of those third parties.

Users should review the privacy policies of third-party services before providing personal information.

Our services are operated from the United States. Information submitted from outside the United States may be transferred to and processed in the United States or other locations where our service providers operate.

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal obligations. The “Last updated” date at the top of the page will identify the most recent revision.

Material changes may also be communicated through the website or other appropriate means.

For questions about this Privacy Policy or to submit a privacy request, use the existing RelevanceImpact contact page.